Last Updated: 14-12-2024

At D Gifts ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information when you use our platform to book, send, and manage D gifts ("Services"). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you access or interact with our app and website. By using our Services, you agree to the collection and use of information in accordance with this policy.

We collect the following types of personal information when you use our Services:

Account Information: When you create an account with us, we collect personal details like your name, email address, phone number, username, and password.

Payment Information: To process payments for D gifts, we collect payment details such as credit card numbers, PayPal account information, or other payment methods. We do not store your full payment details; they are securely processed by a trusted third-party payment processor.

Booking and Transaction Data: We collect information about the D gifts you book, the recipient’s details (such as name and email address), and the delivery preferences you choose (e.g., date and method).

Usage Data: We collect data on how you interact with our Services, such as device information (e.g., operating system, browser type), IP address, and the actions you take on our platform (e.g., pages visited, features used).

Communication Data: If you contact us via email, chat, or customer support, we may collect and store records of your inquiries and our responses.

We use your personal information for the following purposes:

To Provide Services: We use your data to process your bookings, send D gifts, and fulfill any related requests or transactions.

To Communicate with You: We may use your email or phone number to send booking confirmations, updates, reminders, customer support communications, and marketing messages (with your consent).

To Personalize Your Experience: We use your preferences and transaction history to recommend D gifts or services that may interest you.

For Marketing and Promotions: With your consent, we may send you promotional emails, offers, and updates about new features or D gifts.

For Security and Fraud Prevention: We use your information to prevent fraud, protect our users and platform, and detect and resolve security issues.

To Improve Our Services: We analyze how users interact with our platform to enhance the user experience, fix bugs, and add new features.

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

With Service Providers: We share your information with trusted third-party service providers who help us operate the platform, process payments, and manage customer support. These service providers are obligated to keep your information secure and use it only for the purposes we specify.

With Business Partners: We may share your information with partners who help us offer additional services or promotions. However, we will only share your information with these partners for specific, legitimate purposes and with your consent.

With Legal Authorities: We may disclose your personal information to comply with legal obligations, such as responding to subpoenas, court orders, or requests from government authorities.

In Case of Business Transfers: If we undergo a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you of any such changes.

We retain your personal information for as long as necessary to provide the Services, resolve disputes, comply with legal obligations, and enforce our agreements. When your data is no longer needed for these purposes, we will securely delete or anonymize it.

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.

Correction: You can update or correct any inaccurate or incomplete information in your account.

Deletion: You may request that we delete your personal information, subject to applicable laws and certain exceptions (e.g., if we need to retain it for legal purposes).

Opt-Out of Marketing: You can opt out of receiving promotional emails at any time by following the unsubscribe instructions in the email or by contacting us directly.

Data Portability: In some cases, you may request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us understand how you use our Services and allow us to provide a more personalized experience.

You can manage your cookie preferences through your browser settings. However, please note that some features of our platform may not work properly if you disable cookies.

We implement a range of technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. This includes encryption, secure servers, and other security practices. However, no system is entirely secure, and we cannot guarantee the complete security of your data.

If you are located outside of [Country], please be aware that your information may be transferred to, stored, and processed in countries that may not have the same level of data protection as your home country. By using our Services, you consent to these transfers.

Our platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically for any updates. If we make material changes, we will notify you directly.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

D Gifts